2020 came with a pandemic that changed the way the restaurant industry ran itself and this made the fight against the restaurant worker shortage with tech and . For those lucky enough to survive 2022 greeted them with a restaurant worker shortage. According to the National Restaurant Association’s 2021 State of the Restaurant Industry, 9 out of 10 restaurants are struggling to hire and retain enough staff.
These restaurants have been forced to reduce their hours of operation. When they are open they have to run with less staff. Staffing levels are more than 20% below normal right now.
The State of the Restaurant Industry also reports that restaurants have been having trouble keeping on the staff that they are lucky enough to hire. There is so much uncertainty about how many customers restaurants will have from day to day. With social and economic tides changing so rapidly restaurants can’t possibly have enough information to understand how much staff they should keep or how much inventory to stock.
Why Don’t People Want to Work In Restaurants Right Now?
Working in restaurants as service providers is notoriously hard. Being a line cook or waiter requires long hours, little pay and little room for growth. On top of that service workers aren’t widely respected or even considered in dispensable to the operation itself.
After having a taste of freedom many service workers who never knew any better saw how much they were missing out on by working in service. Many of them have chosen not to go back into the restaurant industry. They rather work in a position that respects them or not work at all.
Companies now need to look to third world countries to staff restaurants and country clubs.
More Hardships Facing Restaurants Today
The restaurant labor shortage is only one of the issues the restaurant industry is currently facing. Foodflation, gas price increases, food shortages, and supply chain issues pose daily threats to the successful management of restaurants today. These are the areas where technology can help combat the fallout.
Guest-led Technology Solutions
Orderific’s mobile dining platform is a powerful platform that empowers restaurants of all sizes to combat labor shortages. By putting forth technological options that allow the customer to lead themselves through the dining experience.
These options include allowing customers to open their own QR code menu, place their own order and pay the bill when they are done. With a customer suddenly able to help themselves, the need for labor automatically shrinks.
Orderific provides your restaurant with their own QR code and corresponding interactive digital menu. Customers can use this menu to help themselves the way a waiter could.
The pandemic has made people lazy and impatient. The post pandemic client rather have the flexibility to help themselves then to have to wait for a waiter.
Happier Staff
The profit margins of restaurants are almost microscopic. With such tight margins problems like loosing staff members can lead to 100,000’s of dollars lost. The cost of loosing one employee is 5,000.
Using Orderific’s guest led technology will allow you to use less staff. As a result you’ll be able to offer the staff you do have better wages and benefits. By coming up with a more appetizing employment package you’ll reduce your labor turnover rates. Lower labor turnover will lead to less money lost and more money in your pocket.
Customers are happier when the service is faster and more accurate. Everyone knows that satisfied clients tip better. So you’re staff won’t only be getting better wages but they’ll be making more money from tips!
More Accurate Business Information
Utilizing restaurant technology will allow you to keep track of your inventory, invoices and expenditures with up to the minute accuracy. Having such a powerful window into your business will help you make better decisions about which items to restock and what to pull off the menu. You’ll reduce food waste and know exactly what makes your customers happy.
Get Technology Working For You Today
Are you ready to get ahead of the labor shortage by utilizing guest-led technology? If you answered yes then make sure to book a free demo for Orderific with one of our team members. We have a call center that is open 24/7 with multilingual staff. That means we can help you no matter where you live and which language you speak.
We believe in our product so much that we’ll make you a free QR code based digital menu for you to keep. This menu will be good for the lifetime of your restaurant. Click the link below to book a demo.
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